FAQ
To add a new question go to app settings and press "Manage Questions" button.To make purchases, on patrickcupid.com, you do not need to register; however, we suggest you create an account to track orders and access areas or services dedicated to our customers.
To Search Items:
Choose a category from the navigation menu. You may also browse our selections from the homepage. To find something more specific, use our filters or the website search option.
Product information:
On each product page, you will find all available sizes and colors, a description, and the construction of the item. Click on the product image to zoom in.
Ordering:
From the item page, choose the desired color and size of the product. Add the product to your Shopping Bag. Once you have finished shopping, click the "Complete My Purchase" button in your Shopping Bag. Register, log on, or continue as a guest. Enter your shipping and billing address information. Select a payment and shipping method. Check that the information you entered is correct and click "Complete My Purchase". You will receive a confirmation email shortly after with the details of your order. Our warehouse will take care of everything after your order is placed. When the order ships, you will be notified with a confirmation email.
A pre-order is the reservation of an item that is not yet available for sale. An estimated delivery date is indicated for each pre-order item within the product page.
Mixed order consisting of currently available and pre-order items:
-The products will be dispatched at two different times, but you will be charged only once for the shipping fees
Order consisting of pre-order items with different delivery dates:
-The products will be shipped together on the latest estimated delivery date.
You will receive an email confirmation as soon when your package is shipped. The purchase of pre-order items can be made with Credit Card only. Once you complete your order, we may ask your bank to verify the supplied credit card information; the validity of your credit card could be confirmed through a payment authorization of 1 USD. This authorization is not a charge.
We will charge your card a deposit of 50% of all pre-order items. Once your items are ready to be shipped, we will charge the remaining balance to your card. You will receive a confirmation email with details about the charges and shipping information.
Unfortunately an order cannot be changed once the order is complete. Each order is processed automatically and once it has been confirmed, it is not possible to modify the details. To purchase additional items, you must place a new order. To return any items please refer to our Return Policy.
Once an order has been confirmed, it is processed automatically and cannot be canceled. The package can be returned as indicated in our Return Policy.